Privacy Policy

Privacy Notice

We understand the importance of your privacy and are committed to protecting it when you use our services, attend our events, or visit our websites. This Privacy Notice, together with our Terms and Conditions, Cookie Policy, and other documents referred to herein, explains how we collect, store, and use your personal data.

We are transparent about our data collection process and will notify you of any changes made to this Privacy Notice in compliance with the law. The latest version of our Privacy and Security Policy is available on our website www.ltmg-qatar.com. Please note that the English version of this Privacy Notice will take precedence over versions in other languages, subject to applicable laws.

LUXURY TRADE & MARKETING GROUP, with its registered office at The e18hteen, Lusail Marina District, Doha, State of Qatar, is the Controller responsible for complying with the General Data Protection Regulation.

This Policy explains the following:

What information we collect from you

How we collect your data

How we use and disclose your data

How we store and secure your data

How to access and control your data

How to contact us

This Policy applies to all external parties, or "you," including visitors to LUXURY TRADE & MARKETING GROUP's websites and newsletters.

WHAT INFORMATION DOES LUXURY TRADE & MARKETING GROUP COLLETCS ABOUT YOU?

The information that LUXURY TRADE & MARKETING GROUP collects depends on your interactions with their services, but it typically includes your name and contact details. For example, if you sign up for LUXURY TRADE & MARKETING GROUP's e-newsletters, they will collect your name, address, and email address to send you relevant materials.

LUXURY TRADE & MARKETING GROUP operates under an 'opt-in' policy, giving you the choice to receive their newsletters and marketing communications. If you wish to withdraw your consent, you can contact LUXURY TRADE & MARKETING GROUP using the information provided in the "Contact us" section or unsubscribe through the link in the email footer.

HOW DOES LUXURY TRADE & MARKETING GROUP COLLECT INFORMATION ABOUT YOU?

LUXURY TRADE & MARKETING GROUP ensures that information collected about you serves a lawful purpose that is essential or related to their functions. LUXURY TRADE & MARKETING GROUP primarily operates in digital channels, such as its website and email. Your information is collected when you provide it to LUXURY TRADE & MARKETING GROUP through its services, or when other sources give it to them. LUXURY TRADE & MARKETING GROUP collects information about your website visits to personalize, research, report, and enhance its services. The information collected may include your IP address, the pages you visited, and the referring site. LUXURY TRADE & MARKETING GROUP uses cookies and session tools to improve your browsing experience. When you make an inquiry or complaint, LUXURY TRADE & MARKETING GROUP collects your name, address, or email address, and details about your complaint. LUXURY TRADE & MARKETING GROUP uses cookies and other tracking technologies to recognize you across various devices and services. You may set your browser to notify you when you receive a cookie, but not accepting cookies may prevent some web pages from displaying correctly. The provision of your personal information on LUXURY TRADE & MARKETING GROUP's website is voluntary, and you can opt-out at any time. However, if you choose not to provide your personal information, LUXURY TRADE & MARKETING GROUP may not be able to provide you with certain services or forward requested material. LUXURY TRADE & MARKETING GROUP allows you to remain anonymous or use a pseudonym where it is practicable.

IN WHAT WAY DOES LUXURY TRADE & MARKETING GROUP USE YOUR DATA?

LUXURY TRADE & MARKETING GROUP uses personal information only for the purpose for which it was collected or as required by the relevant data protection regulations. For example, if you register on a LUXURY TRADE & MARKETING GROUP Web site to receive information about goods and services, LUXURY TRADE & MARKETING GROUP will use your name and e-mail address to send you that information. LUXURY TRADE & MARKETING GROUP will not use or disclose your personal information for purposes other than those originally intended.

HOW LUXURY TRADE & MARKETING GROUP STORES AND SECURES THE INFORMATION WE COLLECT?

LUXURY TRADE & MARKETING GROUP takes the security of personal information very seriously and has implemented several physical and electronic security measures to protect your personal information from unauthorized access, use, alteration, disclosure or misuse, including the implementation of firewalls.

Electronic records of personal information collected by LUXURY TRADE & MARKETING GROUP are stored in databases hosted on servers in Germany.

LUXURY TRADE & MARKETING GROUP Websites

LUXURY TRADE & MARKETING GROUP is committed to ensuring the security, integrity and privacy of personal information submitted on its websites and regularly updates its security measures considering current technologies. You must be aware of the inherent risks associated with the transmission of information over the Internet. LUXURY TRADE & MARKETING GROUP cannot guarantee or warrant the security of any personal information you may enter on its websites. If you have any concerns in this regard, LUXURY TRADE & MARKETING GROUP has other means available to you for obtaining and transmitting information. Postal services and telephone are available.

LUXURY TRADE & MARKETING GROUP websites may also be linked to third-party websites. These links are provided for your convenience only. Links to third party websites do not constitute an endorsement, approval, or agreement with those websites. Visitors to these websites should inform themselves about their respective privacy policies and practices, such as Google Analytics.

HOW CAN YOU ACCESS AND CONTROL YOUR DATA?

You have the right to request access to the records of personal data that LUXURY TRADE & MARKETING GROUP holds about you. You also have the right to ask LUXURY TRADE & MARKETING GROUP to amend your personal data if you believe that the data is inaccurate, outdated, incomplete, irrelevant, or misleading.

If you wish to access or correct your personal data held by LUXURY TRADE & MARKETING GROUP, please send a written request specifying which data you wish to access or correct, your name and a postal/email address to the Manager, Legal and Governance, using the contact details provided at the end of this policy.

LUXURY TRADE & MARKETING GROUP may ask you to verify your identity. LUXURY TRADE & MARKETING GROUP will respond to your request within 90 days.

If LUXURY TRADE & MARKETING GROUP refuses to provide you with access to your personal information or to correct such information at your request, it will provide you with the reasons for such refusal and inform you of how to file a complaint.

EU GDPR

Under the EU General Data Protection Regulation (EU GDPR), EU residents may exercise their rights as data subjects - for example:

Right of access

Right to erasure

Right to rectification

Right to object

If you wish to exercise these rights, you may submit a written request using the contact details provided in this policy.

Management of your subscription

If you wish to cancel your registered account or unsubscribe from communications from LUXURY TRADE & MARKETING GROUP, such as newsletters, you may do so by contacting us using the contact details provided in this policy. To ensure we have the correct information, please provide your registered email address, first and last name, and the change you wish to make.

For example:

Email: janedoe@email.com

First and last name: Jane Doe

Requested change: Please delete my information from ltmg-qatar.com.

We will make every effort to respond to your email request within 90 business days.

Complaints

If you have a complaint about how LUXURY TRADE & MARKETING GROUP manages personal information, you should submit a written complaint by email using the contact information provided in this policy. LUXURY TRADE & MARKETING GROUP will endeavor to respond to your complaint within 90 days.

CONTACT

If you have any questions in connection with this notice, please contact us at the following address:

The Privacy Officer: privacy@ltmg-qatar.com

TERMS AND CONDITIONS OF LUXURY TRADE AND MARKETING GROUP W.L.L.

Welcome to LUXURY TRADE AND MARKETING GROUP W.L.L.! These terms and conditions ("Terms") govern your use of our website, products, and services. By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our website or services.

Intellectual Property All content and materials on our website are the property of LUXURY TRADE AND MARKETING GROUP W.L.L. or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or use our content or materials without our prior written consent.

Privacy Policy We respect your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website or services, you agree to the terms of our Privacy Policy.

Disclaimer of Warranties Our website and services are provided "as is" and without warranty of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee the accuracy, completeness, timeliness, or reliability of any content on our website or services.

Limitation of Liability In no event shall LUXURY TRADE AND MARKETING GROUP W.L.L. or our affiliates, partners, or licensors be liable for any damages, including, but not limited to, direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or services, even if we have been advised of the possibility of such damages.

Indemnification You agree to indemnify and hold LUXURY TRADE AND MARKETING GROUP W.L.L. and our affiliates, partners, and licensors harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your use of our website or services, your violation of these Terms, or your violation of any rights of another.

Governing Law and Jurisdiction These Terms shall be governed by and construed in accordance with the laws of Qatar. Any dispute arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of Qatar.

Changes to these Terms We may revise these Terms at any time without notice. By using our website or services, you agree to be bound by the then-current version of these Terms.